Very disappointing experience with this courier. They attempted delivery on Friday with no phone call, no warning, and claimed they couldn’t find the door. I provided clear, detailed instructions for a second attempt on Sunday, but the delivery driver still managed to put my package in the wrong condo locker. It then took me an hour and a half working with building security just to track it down and retrieve it. Completely frustrating and unacceptable level of service.
"I wish to lodge a complaint regarding the delivery of my order. The package was left in front of the neighbor's dog, even though another location was available, rendering the entire contents damaged and unusable. I would like to request a return and refund."
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Shahram Atashkar
3 months agoThe worst company ever, consistently fails to deliver
Mark Kovel
6 months agoVery disappointing experience with this courier. They attempted delivery on Friday with no phone call, no warning, and claimed they couldn’t find the door. I provided clear, detailed instructions for a second attempt on Sunday, but the delivery driver still managed to put my package in the wrong condo locker. It then took me an hour and a half working with building security just to track it down and retrieve it. Completely frustrating and unacceptable level of service.
Noushin Pouranpir
8 months ago"I wish to lodge a complaint regarding the delivery of my order. The package was left in front of the neighbor's dog, even though another location was available, rendering the entire contents damaged and unusable. I would like to request a return and refund."
Karnam Ashwini
8 months agoGood experience
Annik Girard
9 months ago